Safety & Security

Your pet's safety and your peace of mind are our top priorities. Learn about our comprehensive safety measures.

Background Checks

All pet sitters undergo comprehensive background checks through Checkr, a leading background check provider.

  • National criminal database search
  • County criminal records check
  • Sex offender registry search
  • Identity verification
  • Ongoing monitoring for new records

Secure Platform

Our platform uses industry-standard security measures to protect your personal information and payments.

  • SSL encryption for all data transmission
  • Secure payment processing through Stripe
  • PCI DSS compliant payment handling
  • Regular security audits and updates
  • Secure messaging system

Payment Protection

All payments are processed securely through our platform, providing protection for both pet owners and sitters.

  • Payments held in escrow until service completion
  • Secure payment processing with Stripe
  • Fraud protection and monitoring
  • Dispute resolution support
  • No cash payments required

Insurance Recommendations

While PetSitterLocal.com does not provide insurance coverage, we strongly recommend that both pet owners and sitters obtain appropriate insurance.

For Pet Owners:

  • Pet insurance for veterinary costs
  • Homeowner's/renter's insurance coverage
  • Liability coverage for pet-related incidents

For Pet Sitters:

  • Professional liability insurance
  • Pet care business insurance
  • General liability coverage

Emergency Procedures

We provide guidelines for handling emergencies and maintaining communication during pet care services.

  • 24/7 emergency contact protocols
  • Veterinary emergency procedures
  • Pet owner notification requirements
  • Platform support for urgent situations
  • Local emergency service contacts

Important Notice

PetSitterLocal.com is a platform that connects pet owners with pet sitters. We do not provide insurance coverage for pet care services. All users are responsible for obtaining their own appropriate insurance coverage. Pet owners and sitters interact at their own risk, and we recommend taking all necessary precautions when using our platform.

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