Privacy Policy

1. Information We Collect

TPRG LLC ("we," "our," or "us") operates PetSitterLocal.com (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Personal Information

We may collect the following types of personal information:

• Name, email address, and phone number
• Address and location information
• Pet information and care requirements
• Professional experience and background information
• Payment and billing information
• Communications between users

Usage Information

• Device information and browser type
• IP address and location data
• Pages visited and features used
• Time and date of visits

2. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Service
• To facilitate connections between pet owners and sitters
• To process payments and transactions
• To send important service notifications
• To improve our Service and user experience
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Between Users

When you request pet care services or apply to provide services, we share relevant profile information to facilitate connections.

Service Providers

We may employ third-party companies to facilitate our Service, including payment processing, background checks, and email communications.

Legal Requirements

We may disclose your information if required by law or to protect the rights and safety of our users.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our Service. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to delete personal information.

11. Massachusetts State Law Compliance

As a Massachusetts-based company, we comply with all applicable Massachusetts state privacy and data protection laws, including requirements for data breach notification and consumer protection.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Information